View our full delivery policies
Shipping Information
FREE DOMESTIC AUS DOMESTIC SHIPPING FOR ALL ORDERS OVER $350
FREE DOMESTIC AUS DHL SHIPPING FOR ALL ORDERS OVER $750
ALL DOMESTIC AND INTERNATIONAL ORDERS ARE FULLY TRACKED
Ordering your custom engagement or wedding ring online has never been easier! Along with our free rings sizers that we send to help your determine your correct size, we also offer a full delivery solution for all orders that includes tracking for each order, free express postage for any orders over $350 and free DHL postage for orders over $750. If you have any questions about our delivery policy then please get in touch and let us help you out.
Shipping
PRODUCT CATEGORY TIME FRAMES
- All Custom Wedding Rings are made to order and take 3-4 weeks to make. Once completed custom rings are shipped with 24 hours with selected shipping option.
- All Engagement Rings rings are made to order and take 4-5 weeks to make. Once completed custom rings are shipped with 24 hours with selected shipping option.
- Women's Jewellery (Earings, Pendants, Rings, Bracelets) are made to order and take 3-4 weeks to make. Once completed custom rings are shipped with 24 hours with selected shipping option.
- Mens Accessories are stocked items and are shipped within 1-2 business days of order with nominated shipping options
SHIPPING OPTIONS AUSTRALIA
All custom rings are made to order and take 3-4 weeks to make. Once completed custom rings are shipped with 24 hours with selected shipping option.
Stocked products (accessories) are usually shipped within two business days. Orders received before 7:00 am AEDT will usually ship same business-day, all other in-stock items will post the next day or the day after.
You can select either of the following two full tracking options for domestic Australia delivery:
• PARCEL POST ($8 AUD): Available for all KAVALRI purchases and includes the product in a hessian bag (excluding cufflinks) and a stylish gift box. Item will be sent via Australia Post. Delivery timing approximately 4-8 business days from time of dispatch (see AusPost website for delivery timeframes).
• EXPRESS POST ($11 AUD): In a rush and want full peace of mind to see where your item is? All orders sent via Express Post usually take between 1-2 business days from time of dispatch to metro regions (see AusPost website for delivery timeframes).
•Orders over $750 are provided with a complimentary upgrade to DHL domestic tracked shipping. DHL Postage takes also usually takes between 1-2 days for metro regions, but provide an additional level of security.
SHIPPING OPTIONS NEW ZEALAND
The following options are available for New Zealand orders:
• INTERNATIONAL STANDARD ($19 AUD): Product includes a KAVALRI gift box and international end-to-end tracking. Delivery timing is approximately 5-10 business days from time of dispatch (see AusPost website for delivery timeframes).
• INTERNATIONAL EXPRESS POST ($29 AUD): In a rush? Product includes a KAVALRI gift box and international end-to-end tracking. Delivery timing is approximately 3-5 business days from time of dispatch (see AusPost website for delivery timeframes).
Any customs fees, import duties, taxes or other charges imposed by custom offices in the destination country for customs clearance are the responsibility of the recipient.
SHIPPING OPTIONS INTERNATIONAL ORDERS
You can select the following option for International (excl NZ) orders:
• INTERNATIONAL STANDARD ($21 AUD): Product includes a KAVALRI gift box and international end-to-end tracking sent via Australia Post. Delivery timing approximately 7-15 business days from time of dispatch (see AusPost website for delivery timeframes).
• Please note for Mexico, Saudi Arabia, Qatar, UAE and Turkey we only provide a full tracking service option. Please select your option on checkout.
If you would like an urgent International delivery we can arrange express delivery that will involve an additional fee. Please let us know and we will work with you to get your postage solution fast tracked.
Any customs fees, import duties, taxes or other charges imposed by custom offices in the destination country for customs clearance are the responsibility of the recipient.