Ring Replacement Guarantee

Ring Sizing Guarantee

Custom Rings - Made to Order

Titanium, Black Zirconium and Tungsten rings cannot be resized. Therefore it is important that for exchanges/replacements of these custom rings (made to order), there is a $95 AUD administration and production fee for change of mind or incorrect sizing. Please ensure that your sizing is correct upon purchase.

For our plain Worth & Douglas Gold rings, we provide one complimentary resize on your ring within three months of purchase.

For the two-tone, textured or patterned gold and/or titanium rings, it is $95 AUD to resize your ring .

We do not offer any refunds for change of mind on our custom rings so please choose carefully.

In-Stock Tungsten Rings

All our in-stock, ready-made (non-custom) rings come with a 21-day resizing policy. This means that if your new ring does not fit you correctly, we will gladly exchange it for your correct size ring (depending on stock availability). Simply return your ring in the original packaging with your receipt and we will happily supply you with your replacement size for free.

Ring Quality Guarantee

We take our product quality seriously and will take all reasonable steps to guarantee your purchase satisfaction. All our rings come with a 365 day quality guarantee, which means if your ring is faulty (excluding normal wear an tear) in any way we will happily replace it with a new ring.

All our rings are also backed by a manufacturer's warranty that covers any defects and faults, giving you the peace of mind that your new purchase deserves. Therefore if the product is faulty we will meet our obligations under Australian Consumer Law.

Have a question?

Simply contact us with any questions and we will be more than happy to provide you with a prompt, personalised and friendly service to ensure that you get the perfect ring you are after.

 

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