Excellent customer service.
From the initial appointment till receiving the ring. Every step was well informed. They understood what I want from the ring and were able to work within my budget. I am a very detail oriented person and they were very patient with me and tried their best to explain everything. I really liked their approach to customers on how much effort they put in for me to ensure I get the engagement ring that I envisioned for. This gives me the confidence to spend a large amount of money to purchase the ring from them. The result was excellent. My fiancée loves the ring very much and even wear it to sleep.